CURBSIDE SERVICE ASSISTANCE.

HOW IT WORKS:

IMPORTANT CURBSIDE PICKUP TROUBLESHOOTING:

A few clients have had trouble finding the "PICKUP" option for Curbside.

A likely source of this is the browser settings, particularly if you're using FIREFOX.

(If you’ve previously chosen Hartford County Delivery, and your browser's cache has not been cleared since, your browser remembers this "preference" and bypasses your chance to select PICKUP.)

If you go to the left side near “SHIPPING METHOD” and click “<Return to information” you will be able to un-click your previous preference.  Also, find the menu near the upper right; click on "Information" and find your way back.  Alternatively, simply go into the upper menu of the browser and clear your cache and recent history.

Give this a try and, if you should have any further struggle or hiccup, please send us an email at thomas@thewiseolddog.com or jzs@thewiseolddog.com so we can lend a hand.

XOXO,

JACOB

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