CURBSIDE SERVICE ASSISTANCE.
HOW IT WORKS:
IMPORTANT CURBSIDE PICKUP INSTRUCTIONS
- ARRIVE at our Shop
- PARK in one of our designated curbside parking spots
- CALL the Shop Phone at 860-523-5779 when you arrive with your LAST NAME + PARKING SPOT NUMBER
- POP your trunk, have your ID READY
- REMAIN IN your vehicle
- SHOW your ID through your window
- WAVE to our friendly staff...WE MISS YOU TOO!
CURBSIDE PICKUP HOURS:
MONDAY-SATURDAY 10AM-8PM;
SUNDAY 10AM-6PM
TROUBLESHOOTING:
A few clients have had trouble finding the "PICKUP" option for Curbside.
A likely source of this is the browser settings, particularly if you're using FIREFOX.
(If you’ve previously chosen Hartford County Delivery, and your browser's cache has not been cleared since, your browser remembers this "preference" and bypasses your chance to select PICKUP.)
If you go to the left side near “SHIPPING METHOD” and click “<Return to information” you will be able to un-click your previous preference. Also, find the menu near the upper right; click on "Information" and find your way back. Alternatively, simply go into the upper menu of the browser and clear your cache and recent history.
Give this a try and, if you should have any further struggle or hiccup, please send us an email at thomas@thewiseolddog.com or jzs@thewiseolddog.com so we can lend a hand.
XOXO,
JACOB
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